Frequently Asked Questions

Everything you need to know about your MANDRN shopping experience.

What materials are used in MANDRN products?

We pride ourselves on using high-quality, sustainably sourced genuine leather and premium hardware to ensure your bags are both stylish and durable for everyday use.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within North America. International shipping times vary depending on the destination, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please note that sale items are final sale and cannot be returned or exchanged.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How do I care for my leather bag?

To maintain the quality of your leather, we recommend avoiding prolonged exposure to direct sunlight and moisture. Use a specialized leather conditioner every 6 months to keep the material supple.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.